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Do not buy from JustTitanium - terrible customer service!
BUYER BEWARE - Terrible, terrible vendor - stay away - do not buy anything from them!! They are based in Hong Kong and you will have no legal recourse to solve your issue! I ordered a ring that took over 6 weeks to get here and when I received it, the stones fell out...
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Product
I didn't like
  • Will not refund money for poor quality product
#1046416
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I ordered my wedding rings on 1/31/2017. The website said they would be ready in 4-5 business days--that would be 2/7/17, at the outside. My rings were not shipped until 2/11/17. We both wear the same size ring. When are rings arrived, not only were they way larger...
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2.4
I didn't like
  • Late delivery and the rings were made in the wrong sizes
#1014227
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Justtitanium - Ring Review from Smiths Falls, Ontario
Justtitanium - Ring Review from Smiths Falls, Ontario
I purchased a simple ring that this company offerd size fine style fine Engraving all wrong I asked for them to fix the mistake said thats what they had Then they double charged me for sizing I WENT THROUGH paypal amd they washed there hands of it cuase I made two...
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2.6
Smiths Falls, Ontario
Product
#868639
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They stole my money. I returned their crappy, cheap product and they refused to refund my money. I have been in touch with them dozens of times and they conveniently can't find my return even after I sent them my return slip for proof of return an followed their...
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1.0
Tempe Junction, Arizona
#853059
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Ordered a ring online from Just Titanium. I got sized beforehand to make sure I would buy the right one. What I received wasn't a comfort fit, like the one I ordered, so it was too loose. It was also the wrong color (stripe inverted). This is just the beginning of my...
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1.7
#704631
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Justtitanium - You will not find a WORSE company

Justtitanium
#1112896
1.0
Details
Rosanna Robinson, customer service rep, is a {{REDACTED}}. I ordered a titanium ring & received a tungsten ring. They told me to ship it to Hong Kong (at my expense) & then “never received it”. I’m out $100.
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